AG Advice and Support Privacy Statement

1. This Privacy Statement

AG Advice and Support, LLC is committed to protecting the personal information that you provide to us via our web site. Please read this Privacy Statement carefully as it explains what information we collect about you and how we use your information, including setting out the circumstances where we could provide it to third parties. You should also read the separate
Terms of Use to our web site.

2. What information do we collect and what do we do with it?

To assist us in delivering services to you we may collect limited information about you when you browse our website, contact us or take advantage of our services.

2.1 We will use the information which we collect to help us to improve the usefulness and effectiveness of our web site.

2.2 We may use your IP address to conduct analyses of user traffic, to help diagnose problems with our server, administer our web site, or to enable selected third parties such as our web-hosting provider, to provide us with information on the companies visiting our site.

2.3 As AG Advice and Support performs services in different countries, there may be occasions where information may be transferred from one country or continent to another. By using the AG Advice and Support web site and providing your personal information voluntarily to AGAAS, you acknowledge that you are freely and specifically giving us your consent for the exportation of your personal information to, and storage of such information in, the United States of America or any other country where AG Advice and Support conducts business.

2.4 If you are an existing customer we may use your email address to respond to inquiries and to provide you with information that may be of interest to you, relating to products similar to those you use or have used in the past, at your request. If at any time you no longer wish to receive email communications of this sort, you may do so by contacting us at the email sent or through any of the methods on the
Contact Us page.

2.5 We may disclose your information in connection with a violation of our Terms of Use, if there is suspected fraudulent or illegal activity on the web site or to comply with a governmental or regulatory investigation.

2.6 If AG Advice and Support is sold, merged or consolidated (in whole or in part), then your information will be transferred to the acquirer or new entity.

3. Accessing your information

3.1 If you want to access or update any of your information held by AG Advice and Support, please
contact us at any of the methods listed within the Contact Us page of this website.

4. Sharing of Information with Third Parties

4.1 Your privacy is of utmost concern to us. Accordingly, we do not share information we collect about you with third parties. Notwithstanding the above, in the event that we are required to submit information due to a court order, such as a result of a legal investigation from any legitimate government or law enforcement agency, we will comply with that order, to the extent of its scope. We will not voluntarily provide such information nor provide any further information than what is required by such an order.

4.2 We may also provide or receive statistical information about the IP addresses of visitors to our website, as described in 2.2 above, with third parties who provide web-hosting and traffic reporting statistics. No other personal or other identifying information known by AG Advice and Support will be shared with such third parties. IP address information such as this is commonly collected by third parties when browsing websites on the internet. Use of a dynamic IP address instead of a static IP address can help protect the collection of information about your computer, such as its geographic location or who the connection originates from.

5. Your Consent

5.1 By using our web site, you expressly agree to the collection and use of your personal information as set out above for the purposes set out in this Privacy Statement.

5.2 You should be aware that personal information which you voluntarily include and transmit online in a posting (such as a blog or chat forum) may be viewed and used by others. We are unable to control such uses of your personally identifiable information, and by using any such services that we may provide, you assume the risk that the personally identifiable information provided by you may be viewed and used by third parties.

6. Our Responsibilities - How does AG Advice and Support protect user information?

6.1 AG Advice and Support respects the privacy of its customers and business partners and is committed to complying with all laws relating to the protection of personal data. AG Advice and Support has adopted principles of privacy and data protection that apply to all our operations and protect the rights of customers in compliance with all laws relating to the protection of personal information.

6.2 To prevent unauthorized access, we follow reasonable security procedures in the storage and disclosure of personal information which you have given to us. However, no system can completely prevent unauthorized access, and by using the web site you assume the risk that, despite AG Advice and Support's reasonable efforts, unauthorized access to your information is a possibility.

6.3 Certain areas of our web site may be password protected. You can help to preserve your privacy by never sharing your password with anyone else.

7. What are 'Cookies' and how do we use them?

7.1 We may conduct analyses of user traffic. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies when you request personalized information, so that we can provide you with more tailored information when you return to our web site. We do not use cookies to store any personal information for any promotional or marketing purposes.

7.2 A cookie is a piece of information that is stored on your computer's hard drive by your web browser. The information stored will make your usage of our web site easier and faster because it allows you to use our web site without having to re-enter information on each visit. Cookies also maintain the visitor's identity while at our web site so you need only log in once. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.

8. Changes to Privacy Statement

We reserve the right to add to or change the terms of this Privacy Statement at our sole discretion, without prior notice to you. If we change this Privacy Statement, we will post the new Privacy Statement on our web site, and it will become effective from the time of posting to our web site. Please visit this Privacy Statement on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Whenever possible, we will give you notice of any changes prior to their implementation. Your continued use of our web site following the posting of changes to these terms means that you consent to those changes.

9. Opt-Out

You may opt-out of receiving further information from AG Advice and Support by sending us an e-mail at: In your e-mail, please give us your full name, mailing address and indication that you do not wish to receive further information from AG Advice and Support. However, we are not able to remove your information from the lists of any third parties with whom such information has already been shared as permitted by this Privacy Statement.

10. Contact

If you have any questions about this Privacy Statement or our privacy practices, you may contact us at:

This version of the Privacy Statement is effective as of June 26, 2012.