rahyt: 1. to execute or produce by setting down words, figures, etc. 2. to trace significant characters on, or mark or cover with writing.
What We Do
Proofing- we will read your existing copy for punctuation, grammar, style, layout and often for its technical content, something we already do for our own materials.
Translation - we can translate Cantonese, Mandarin, Japanese, Spanish, French or just about any other language to English and back. We don't rely on online tools, because they usually get much of it wrong.
Writing - we can write or work with your staff to write your original documents.
Training- we will instruct you or your staff on principles of technical writing and the use of correct English, Spanish, French or other languages within your documents.
User Guides, Manuals, Parts Lists and the like are more than they appear — they represent your business visually to a customer. Anticipating questions, misunderstandings, and proper language flow tell a customer you care about them and their experience with your product.
How We Do It
Do you know anyone who polishes their car every week because they don't trust the detailer? Do they polish the wheels, tires, and windows with specialized creams for each? Do they pull off the trim to get into every last crevice?
One can walk a fine line between perfection and obsession, but proofing or writing an error-free document requires something close to this. It requires interest in the subject, motivation to keep focused, creativity to write effectively for the intended audience, and also objectivity so the reader retains what information was truly needed.
Regardless of how we help our clients, AG Advice and Support will never sell nor share your information, your materials, nor the materials that we prepare for you. We will always maintain full confidentiality of the materials and intellectual property of our customers, whether intended for publication or not, and whether we learned of the knowledge directly through the writing process, or through some indirect means, such as overhearing a conversation in the break room. We know what it's like to create something of value, and how important it is to protect it.